I joined Xylem to lead Sensus Solutions Management after more than 22 years at a major gas utility. I wore a lot of hats during those 22 years – most recently the hat of a Xylem customer tasked with leading a major Advanced Metering Infrastructure (AMI) deployment. During that deployment, a joke quickly formed on the Sensus gas sales team that if you told me I couldn’t do something, I’d reply, “Just watch me.” My passion for overcoming challenges and finding different ways to do things has always been a driver for me. It’s how I – along with my incredible team – implemented AMI to more than two million natural gas customers in just three years.
I learned a lot during that record-setting deployment. Through the transformation to AMI, I looked back and knew I had built something important. I felt empowered to find my next opportunity to make a difference.
This deployment was also my introduction to Xylem and Sensus technology. It opened the door to many conversations with my utility peers about their metrology deployments. It helped me see the power of Sensus technology, but also areas for improvement. It’s with this unique perspective that I am excited to join the Sensus business as vice president of Solutions Management.
I have had the pleasure of meeting many of you – our Sensus and Xylem customers – at the Xylem Reach Conferences. You might remember me from one of the Women of Xylem breakfast panels in Anaheim, CA or Hollywood, FL or perhaps from the presentation I gave on the AMI deployment project that I led. I have also been involved with the American Gas Association (AGA) as a member of the Customer Field Services and Measurement Committee and may have met you there. I hope to meet many more of you in-person when it is safe to do so or over video chat.
In the meantime, know that I will be working hard – alongside my team – to make our solutions work for you. What I love most about this company and our incredible customer ecosystem is the open, transparent dialogue we have. In my role, I will continue harnessing the power of this ecosystem to deliver great solutions.