Are you attending this year’s Xylem Reach conference? Whether you’re headed to New Orleans for our in-person event or joining us virtually from around the globe, our agenda is packed with opportunities for you to Connect, Learn, Grow and Give Back. Let’s focus on how we learn and give back… together!

Learn by attending our more than 100 sessions… several of which are led by customers just like you. Add these can’t miss sessions to your calendar today:

WaterWeathering the Storm with the ally Water Meter: When an unprecedented winter storm hit Jacksonville, Texas, the local utility used their ally water meter to keep their operation running seamlessly. Check out this session to learn how their experience can help you prepare for the next storm.

Leveraging FlexNet and Pressure Profile to Improve Water Network Management: Albuquerque Bernalillo County Water Utility Authority manages 25 different pressure zones supplied by a combination of ground-storage reservoirs and pressure-reducing valves. Learn how they use the FlexNet system and the Sensus Analytics Pressure Profile application to enhance their approach to managing the water network. Their approach has saved time, allowed for more targeted operations and mitigated risk.
GasMeter Modernization – Nicor Gas’ Journey in Customer Engagement for AMI: Hear about Nicor’s experiences educating their customers about AMI as part of their Smart Gas deployment. You’ll learn what worked, what didn’t and suggestions for garnering customer support for smart meters.

Our Sonix IQ Experience: Utilities Share Lessons Learned: Hear utilities share their experiences with the Sonix IQ gas meter, identifying new use cases and lessons learned from the field.
ElectricMaking Better Use of AMI Data to Recover From Outages Faster: In the last 12 months, Portland General Electric has faced uncontrolled wildfires, massive ice storms, and the biggest load event in their history. During these large-scale events, they have identified a way to use simple logic, AMI data and GIS connectivity to give field crews a better way to get the power on quicker.

Articulating the Benefits of AMI: Hear Tacoma Public Utilities’ experience succinctly communicating the benefits of AMI. Key aspects include the early identification of AMI benefits, using explanations that reach broad audiences, consistency of messaging and articulating customer capabilities pre-AMI and post-AMI deployment.
All AttendeesFrom Site to SaaS: The Unexpected Benefits and ROI: Carteret-Craven Electric shares their conversion experience from site to Software as a Service. They’ll discuss their conversion journey, including the decision points and the results.

Cybersecurity Trends, Tips and Xylem’s Approach: The global spotlight on cybersecurity may have you wondering, “Am I doing enough to keep my systems and my customers safe?” Hear from Xylem cybersecurity experts on how we are evolving based on customer needs and emerging threats. Learn about new policies and practices that Xylem is implementing, additional testing, advisement of customer upgrades and use of third-party software and equipment to increase cybersecurity.

Give back by helping us leave The Big Easy a little better than when we arrive. Whether you’re joining us in person in NOLA, or virtually from around the globe, you can join our Hurricane Ida response efforts.

  • In New Orleans: Enjoy the New Orleans riverside while supporting hurricane response efforts. We bring all the tools you need (gloves, trash bags, pickers, etc.). All you need to do is register at this link and meet us in the Hilton Riverside lobby on Sunday, Oct. 24 at 8:30 a.m. We’ll walk to a nearby spot to clean the river!
  • Virtually: Americares is providing much-needed relief in areas affected by Hurricane Ida, including New Orleans. Support these efforts by registering for our virtual event and watching sessions. For every hour of content viewed, Xylem will donate to Americares.