About Us

We connect places, smart devices and systems through high-powered channels that are dedicated to utility data. More than that, we help connect people. We bring public service providers closer to the customers they serve, and we strengthen the ties that bind citizens into communities.

Making Connections is a place where forward-looking utilities find relevant, informative ideas and stories. If the posts found here spark a thought-provoking conversation – well, we consider it time well spent.

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Sensus helps a wide range of public service providers—from utilities to cities to industrial complexes and campuses—do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. For more information, visit Sensus.com

Xylem |ˈzīləm|

Xylem (XYL) is a leading global water technology company committed to solving critical water and infrastructure challenges with technological innovation. Our more than 16,000 diverse employees delivered revenue of $5.25 billion in 2019. We are creating a more sustainable world by enabling our customers to optimize water and resource management, and helping communities in more than 150 countries become water-secure. Join us at www.xylem.com.

Other Xylem-brand Blogs

Our Authors

Matt Besch

Matt handles marketing communications for the electric vertical at Sensus. When not debating the merits of K-State’s football team, you’ll find him chasing after a couple of precocious kids while training for his next marathon.

Dr. Christine Boyle

Dr. Christine Boyle is Solution Area Lead for Xylem’s Metering Insights group. Her work focuses on developing decision support software that achieves both resource and financial sustainability goals for water utilities. She received a doctorate in water resource planning in 2011 and “spun” a water analytics company, Valor Water, out of her thesis work at University of North Carolina at Chapel Hill. She is a trustee of the Cal-Nevada American Water Works Association and board member of AWWA.

Jill Cartwright

Jill Cartwright

Jill Cartwright is the Marketing Communications Manager for Smart Gas at Sensus. She is passionate about empowering utilities to give their communities a better energy experience. When she’s not working on a new marketing campaign or customer resource, Jill is most likely hiking with her rescue pup, watching BBC mysteries or reading.

Ryan Chatel

Ryan Chatel is the Sr. Product Manager for Distribution Automation. Ryan holds two Bachelor’s degrees in Business Economics and Software Engineering from University of California, Santa Barbara and University of Phoenix respectively. Ryan also holds an MBA from Boise State University.

Albert Cho

Albert Cho is Vice President and General Manager at Xylem. In this role, he is responsible for the company’s newest business, which focuses on intelligent infrastructure diagnostics and decision support services across water, wastewater and energy infrastructure.

Julia Doyle

Julia is a Product Manager for Gas Solutions at Sensus. She holds a Mechanical Engineering and Materials Science Degree from Duke University.

Katie Duggan

Katie Duggan is a member of Xylem’s Engineering Leadership Development Program (ELDP). With a B.S. and M.S. in Industrial and Operations Engineering from the University of Michigan, she has a passion for data-driven problem-solving.

Lindsey Frazier

Lindsey is a Technical Communicator with 10 years of experience directing documentation processes for science and technology organizations. She enjoys engaging in both formal and informal learning experiences, which have included a B.S in Chemistry, a M.S. in Technical Communication, and a professional certification in Agile Marketing.

Tom Galuska

Tom Galuska is Senior Product Manager for Water AMR/AMI for Sensus. He is responsible for new product initiatives and legacy product support for water communication products.

Jared Gregory Headshot

Jared Gregory

Jared is the product marketing manager of electric solutions at Sensus. He holds a B.S. and M.S degree in electrical engineering and currently resides in Raleigh, NC with his wife and two daughters.

George Hawkins

George Hawkins launched his leadership and innovation-focused consulting business Moonshot LLC after stepping down as CEO and General Manager of DC Water, where he served for eleven years, including several as a Board member. During his tenure, he became well known for transforming DC Water into an innovative, customer-driven enterprise, while tripling its investment in clean water.

Mitchell Hensley

Mitchell Hensley is vice president of software strategy & architecture for Xylem, Inc. He is responsible for aligning Xylem’s growing portfolio of Software and Digital Solutions with comparable Solution Architecture and UI/UX strategies to bring scalable and intuitive solutions to Xylem’s customers.

Paul Honchar

Paul Honchar is Senior Product Manager for Sensus, a Xylem brand. Paul holds a Bachelor of Science in Mechanical Engineering from the University of Pittsburgh, and has 39+ years of gas industry experience with Sensus and the predecessor companies.

Benjamin Inkrott

Ben Inkrott is the Product Manager for Smart Gas Solutions at Sensus, a Xylem brand. Ben holds a Mechanical Engineering degree from the University of Dayton and is currently working on his MBA through the University of Dayton.

Sara Jones

Sara Jones is the Marketing Communications Manager for Sensus Smart Water strategy. She holds a B.S. degree with a major in Political Science and a minor in United States Legal Systems from the State University of New York at Potsdam.

Michael Logue, Sensus

Michael Logue

Michael is the Director of Technical Content in Sensus’ Proposal group where he helps utilities find the right solution for their AMI needs.

Mike McGann

Mike McGann is Vice President of Sensus Americas, Global Engineering and Assessment Services at Xylem. He leads teams solving tomorrow’s biggest challenges for water, gas and electric utilities, today.

Dr. Luis Montestruque

Luis Montestruque

Dr. Luis Montestruque is the President and CTO of EmNet, a Xylem brand. Luis has a Ph.D. degree in control systems theory from the electrical engineering department at the University of Notre Dame. He founded EmNet in 2004 to focus on the application of Internet of Things, Big Data, and Artificial Intelligence to optimize wastewater networks. In 2016, EmNet joined Xylem’s Advanced Infrastructure Analytic business to accelerate the adoption of data driven technologies by utilities across the globe.

Brandon ODaniel

Brandon O'Daniel

Brandon O’Daniel is the Software Manager of the Data Lake and Data Science teams for Sensus/Xylem. He has more than two decades of experience working in various Enterprise IT roles. Most recently, O'Daniel is interested in performing big data engineering and data science on the Amazon Web Services platform. Brandon holds a B.S. in Applied Science from UNC-Chapel Hill, an M.B.A from NC State University, and is a certified PMP and a certified Amazon Cloud Practitioner.

Kristen Perry

Kristen Perry is the Marketing Communications Manager for Software, Services and Communications Infrastructure at Sensus. She is passionate about creating the best customer experiences for the Xylem community and thrives on making and strengthening customer-to-brand connections. She loves a good dose of healthy sarcasm, belly laughs, Disney, strong coffee and fall.

Michele Reister

Michele Reister

Michele Reister is the former Marketing Communications Manager for Sensus software, services, security and communication networks. Michele holds a B.S. in Management and Information Technology from Daniel Webster College and a M.B.A. from University of North Carolina, Chapel Hill.

Zack Riesland

Zack Riesland

Zack is the principal data engineer for the Xylem Data Lake team. When he isn’t learning and implementing cloud technology for Xylem, he enjoys being the father of four young kids, and will take any excuse to run/hike/bike through the mountains or the woods.

Colin Sabol

Colin Sabol is Senior Vice President and President of Xylem’s Measurement & Control Solutions (M&CS) business and leads all aspects of global operations. In this role, Colin rallies teams to create and deliver innovative technology that solves tomorrow’s global challenges - today.

Steve Toteda

Steve Toteda is the former Vice President of Global Marketing and Technology for Xylem’s Measurement and Control Solutions Division.

Vincent Toups

Vincent Toups

Vincent Toups is a PhD Neuro/Physicist turned Data Scientist/Engineer interested in traceable, reliable data science, the foundations and history of physics, programming languages and game design. He is also a dad and an assistant beekeeper.

Mike Tschirret

Michael Tschirret

Michael Tschirret is the former Sensus Marketing Communications Manager for Smart Cities, Smart Lighting and the Internet of Things (IoT). He holds a B.S. degree from the Florida State University, and an M.S. from Virginia Tech.

Ericka Wilcher

Ericka is a career marketer specializing in B2B technology. When not devising killer marketing programs to support the gas industry vertical at Sensus, she is a wife, the mother of twin daughters, and a perpetual seeker of home improvements.