T’was the night before Christmas and all through the town. Not a creature was stirring, except employees at the utility compound. The Base Stations were…
December 24, 2021
As we gather with family and friends and our furry little ones, to share in traditions, delightful meals and cheerful banter, I like to pause…
December 21, 2021
The enactment of the United States Infrastructure Investment and Jobs Act marks a once-in-a-generation investment in infrastructure. But what does the bill actually include? And…
December 20, 2021
On September 13, 2018, explosions rocked the communities of Lawrence, Andover and North Andover in the Merrimack Valley region of Massachusetts. Once the dust settled,…
December 14, 2021
Accurately predicting load and reducing peak demand is top-of-mind for electric utility planners. And in the age of electrification, this is only going to become…
December 7, 2021
Clean water is an essential part of our daily lives. Beyond what we use and drink and bathe, water is embedded in the food we eat and the products we buy. And everything we do affects water too…
December 3, 2021
There’s been a lot of buzz about Customer Experience (CX) in recent years, especially with so many interactions shifting to digital in the wake of…
November 30, 2021
For our industry to thrive and evolve, we need strong, diverse teams leading it. This series features women across Xylem in various stages of their careers.
November 24, 2021
This year, in honor of World Toilet Day, we would like to shed light on the value of safe and clean sanitation. While access to…
November 22, 2021
Every water utility uses data to operate their system. Many utilities rely on a Supervisory Control and Data Acquisition (SCADA) system for reliable and consistent…
October 28, 2021
Today is global Customer Experience (CX) Day, And while today may not be as widely recognized as some other days of note, we couldn’t let an opportunity to show appreciation for and celebrate our customers go by unnoticed.
October 5, 2021
What habits support your mental health? One thing I’ve learned about myself is how important it is for me to get outside and take a…
September 30, 2021
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