There’s been a lot of buzz about Customer Experience (CX) in recent years, especially with so many interactions shifting to digital in the wake of…
November 30, 2021
Women of Xylem SeriesFor our industry to thrive and evolve, we need strong, diverse teams leading it. We need to represent the diverse communities we…
November 24, 2021
This year, in honor of World Toilet Day, we would like to shed light on the value of safe and clean sanitation. While access to…
November 22, 2021
Every water utility uses data to operate their system. Many utilities rely on a Supervisory Control and Data Acquisition (SCADA) system for reliable and consistent…
October 28, 2021
Today is global Customer Experience (CX) Day, And while today may not be as widely recognized as some other days of note, we couldn’t let an opportunity to show appreciation for and celebrate our customers go by unnoticed.
October 5, 2021
What habits support your mental health? One thing I’ve learned about myself is how important it is for me to get outside and take a…
September 30, 2021
Climate change is accelerating. According to NOAA (National Oceanic and Atmospheric Administration), in 2020 there were 22 severe weather events across the US breaking the…
September 28, 2021
Are you attending this year’s Xylem Reach conference? Whether you’re headed to New Orleans for our in-person event or joining us virtually from around the…
September 24, 2021
It’s no secret that the COVID-19 pandemic changed our way of thinking and how we do things. Many of us hadn’t heard of Zoom or…
September 21, 2021
Natural gas utilities are always striving to do more with less. That’s what makes the Sonix IQ™ ultrasonic residential meter an ideal solution for utilities…
September 16, 2021
Burger King’s long-lasting “Have It Your Way” advertising campaign was more than just a slogan – it personified the fast food giant’s belief that customers…
September 14, 2021
When investigating the nuances of Advanced Metering Infrastructure (AMI), there is much to consider and it’s easy to have information overload. However, the one aspect…
September 7, 2021
Subscribe to our blog to receive notifications of new articles.
